Refunds will be processed within 5-7 business days once we receive and inspect the returned products. The refund will be credited directly to your account.
Who do I contact for a refund?
The fastest way is to email us highlighting the issue with your order. You can also reach us via a call or text message:
Email us | support@hihilda.com |
Call or text us | +447404237728 |
How long does the refund take?
Please note, the refund process is not immediate. Our team will work with you to understand the problem and issue the refund. Once issued, refunds can take up to 5 -7 business days for it to appear in you bank account, from the date the refund was issued by us.