About Us – Hilda Food
HILDA FOODS represents the culmination of hard work, passion, and a clear vision. Our journey began with a dedicated team that saw the opportunity to bridge the gap in the UK market for high-quality groceries, spices, and drinks. Starting from the ground up, we built our company with a hands-on approach, working in one of the most reputed warehouses, handling everything from unloading containers to dispatching products.
Our story is one of perseverance and learning. The Hilda team has been involved in every aspect of the business from the very beginning. By managing the logistics ourselves—from receiving shipments to preparing orders for delivery—we gained invaluable first hand experience of how the grocery market operates. We’ve been at the heart of the action, watching the ebb and flow of the market, understanding customer needs, and adapting to industry challenges.
Our Roots and Vision
Hilda International Pvt Ltd was founded on the strong foundation of a team that is passionate about bringing the finest products to the UK market. Our journey started in the heart of Kerala, India, where we were inspired by the rich heritage of the spice trade. Kerala, particularly the Idukki region, is famous for its abundant spices and natural beauty. With this background, we wanted to introduce authentic spices, groceries, and other essentials to the UK, focusing on delivering high-quality products at affordable prices.
From the beginning, the Hilda team realized that the UK, especially the Asian community, had a strong connection to traditional flavors and needed access to these essential products. Many households and businesses, particularly restaurants, rely heavily on spices, pulses, and other groceries to create authentic dishes. Understanding this, we set out to supply products that met these needs without compromising on quality.
Our vision extends beyond just selling groceries. We aim to support both businesses and individuals by offering a wide range of products that cater to their needs, from bulk supplies for restaurants to essential household items for families. We are committed to growing our presence in the UK, expanding our product range, and becoming a trusted name in the grocery market.
Our Journey from Scratch: Building the Business
At Hilda foods , we pride ourselves on having built the business from scratch. Starting out in a highly reputable warehouse, the Hilda team took on every task with determination and commitment. We did not shy away from the hard work that comes with running a business. We have been involved in every step of the process, from physically unloading shipping containers to organizing products for dispatch. This hands-on experience gave us a deep understanding of how logistics work in the grocery sector.
We’ve worked through the nitty-gritty details, learning how to manage inventory, coordinate deliveries, and ensure that our customers receive the best possible service. By being part of the entire process, we gained insights into the inner workings of the market, from supply chains to customer expectations. It’s this experience that now sets us apart as a company. We’ve done the hard work, and now we’re ready to prove ourselves in the wider market.
Our Product Range: Quality You Can Trust
At Hilda foods, we take pride in offering a wide variety of products that are tailored to meet the needs of our diverse customer base. Our product range includes:
Spices: We specialize in a variety of spices that are essential to Asian cooking. From everyday spices like turmeric, cumin, and chili powder to more exotic spices like cardamom and cloves, we ensure that each product is sourced from the best suppliers to guarantee freshness and flavor.
Pulses and Grains: Pulses such as lentils, chickpeas, and beans are staples in many cuisines, particularly in South Asian cooking. We offer high-quality pulses and grains that are suitable for both households and restaurants looking to stock up on these essentials.
Drinks: Our drinks selection includes popular beverages ranging from refreshing soft drinks to fruit juices. Whether you're catering to a restaurant crowd or stocking up for your home, we have a range of drinks to meet your needs.
Kitchen Cleaning Liquids: Cleanliness is crucial, especially in food preparation areas. We provide top-quality kitchen cleaning liquids that ensure hygiene while being effective and easy to use.
Packing Products: For businesses that require reliable and durable packing solutions, we offer a selection of eco-friendly and sturdy packing products. These are perfect for both large-scale restaurants and individual customers looking for efficient packaging.
Each of our products is carefully selected to ensure that we meet the highest standards of quality. We source our products from trusted suppliers and work hard to ensure that our customers receive only the best.
Delivery and Customer Service
At foods, we understand that timely delivery and exceptional customer service are key to building trust with our customers. Whether you are an individual placing a small order or a business in need of bulk supplies, we aim to meet your delivery needs efficiently and effectively.
We offer free delivery on all orders above £300, ensuring that larger orders are delivered without additional cost. For orders between £250 and £300, we charge a delivery fee of £11.99. Orders under £250 may have variable delivery charges depending on the route and location. We work hard to provide flexibility for our customers, ensuring that deliveries are timely and hassle-free.
To make the process smoother, orders placed before 2 PM are eligible for next-day delivery, so that you never have to wait long for your essential supplies. Our goal is to provide a service that is both reliable and customer-centric.
Our Commitment to Growth and Expansion
The Hilda team is driven by a vision to expand our reach across the UK. Having built the business from the ground up, we understand the dedication and hard work required to grow and succeed in this market. We aim to expand our product lines and improve our delivery network over the next year, making Hilda International Pvt Ltd a household name in the grocery and drinks market.
Our experience working in warehouses, handling everything from container unloading to product dispatch, has given us a deep understanding of the market. We have seen first hand how the grocery and spice industries operate, and we are confident that our work ethic, combined with our quality products, will set us apart from the competition.
Our Promise to You
Hilda foods is not just a business; it’s a commitment to quality, affordability, and exceptional customer service. We take pride in our products and the relationships we build with our customers. Whether you are a family looking for authentic spices or a restaurant in need of bulk supplies, we are here to serve you with the best products at competitive prices.
Our journey from working in a warehouse to building a thriving business has been filled with hard work, but now is our time to prove ourselves. We believe that our products speak for themselves, and we look forward to continuing to grow and support our customers across the UK.